A myth has pervaded the business world for far too long: introverts aren’t cut out to be leaders.
Some 65% of senior executives see introversion as a “barrier to leadership,” and only 6% think introverts have the people skills required to oversee a successful team.
Many businesses have a singular vision for what a good leader should be — outgoing, gregarious, an expert networker — and write off introversion as some kind of social “pathology.”
This is complete nonsense.
We talked to dozens of successful introvert founders and read through 3 decades’ worth of leadership studies to explain why.
First categorized by Carl Jung in the 1920s, an introvert is most commonly defined as someone who gets his or her energy from alone time rather than socializing.
Unlike their extrovert counterparts who get energy from other people, introverts are typically introspective, quiet (but not necessarily shy), and observant.
Introverts and extroverts may seem like polar opposites on paper, but there is often overlap — and nobody falls purely in either camp (The Hustle)
Of course, introverts define themselves in many different ways.
The Hustle surveyed 421 introverts who currently work in leadership roles. Here are a few definitions in their own words:
Nobody is a pure introvert or extrovert (most are in-betweeners, or “ambiverts”). But in general, it is estimated that 33%-50% of the population skews introverted.
Yet, in the business world — especially among leaders — this isn’t the case:
This has a lot to do with how we’ve historically thought about leadership.
In the most basic sense, leadership is “the process of influencing others in a manner that enhances their contribution to the realization of group goals.”
At some point, society’s perception of a “good” leader shifted from someone who encourages collective success to a singular, charismatic titan — an outward spokesman more interested in public perception than team building.
Hundreds of studies spanning more than a century have attempted to identify what makes a good leader.
One such study, led by workplace development consultants Jack Zenger and Joseph Folkman, asked 300k+ business professionals to rank the top traits they look for in leaders. The consensus:
Introverts are more than capable of exhibiting most of the traits of a traditionally “good” leader (The Hustle)
None of these traits seem at odds with the nature of introverts.
But in our survey, 71% of respondents said they believed there was a stigma against hiring introverts into leadership roles.
Why is this the case?
One of the pervading myths about introverts is that they simply don’t want to be leaders. That’s not the case.
Introverts have emerged as leaders in every arena. Among them:
In the business world, some of the most prominent founders, inventors, investors, and technologists — Bill Gates, Warren Buffett, Jeff Bezos, and many more — are self-identifying introverts.
That’s a lot of billionaires (The Hustle)
“I think introverts can do quite well,” Bill Gates said in a 2013 talk. “If you’re clever, you can learn to get the benefits of being an introvert.”
As it turns out, many of the introvert traits that the business world considers to be detrimental and negative can actually be tremendous strengths in a leadership capacity.
Many business professionals associate “people skills” with “charisma,” and charisma with effective leadership. There are a few problems with that chain of logic.
Recently, researchers analyzed a database of 17k executives and found that, while a charismatic person was more than 2x as likely to be hired as a CEO, this didn’t correlate with a better performance once they were hired. In the same study, introverted leaders far outperformed expectations.
While introverted leaders aren’t as outwardly bubbly as extroverted leaders, they are more attuned to emotional cues and sensory details.
In fact, introverts experience more blood flow to the frontal lobes and thalamus — areas of the brain that deal with internal processing and problem-solving. Researchers have posited that this offers them a leg up in working through complex personal situations on small teams.
It’s easy to misinterpret an introvert’s internal processing as disinterest. But per our survey responses, most introverts are just methodical thinkers:
“I’ll spend a lot of time going over scenarios in my head before actually saying or doing anything,” says John Sherwin, CEO of the pharmaceutical startup Hydrant. “It’s rare that I put a completely unfiltered thought or plan out in the open.”
John Sherwin, CEO of the pharmaceutical startup, Hydrant, and a self-proclaimed introvert, works at his desk (via Hydrant)
Our survey elicited dozens of responses from leaders who said their introversion made them better listeners:
Research has shown that introverts use more concrete, precise language when describing things. They may take longer to contribute, but when they do speak up, they make sure their contributions are well-developed and valuable.
This way of communicating can actually be beneficial in a leadership capacity.
While introverts generally prefer to work alone, they also excel in working toward a collaborative goal — especially in a dynamic, unpredictable environment like a start-up.
In fact, in our survey, 89% of introverted leaders said they enjoyed professional collaboration.
Based on data from a survey of 421 introverted leaders (The Hustle)
A Harvard study found that extroverts excel at leading passive teams (employees who simply follow commands), but are actually far less effective at leading “proactive” teams where everyone contributes ideas.
Introverts are often more effective than extroverts at leading proactive teams because they don’t feel threatened by collaborative input, are more receptive to suggestions, and are more attentive to micro expressions.
These benefits can a measurable impact on profitability and productivity.
Researchers analyzed 57 managers and 374 employees at 130 branches of a major pizza chain and found that franchises led by introverts were 20% more profitable than franchises led by extroverts.
In another study, researchers broke 163 students into 56 groups — some led by an introvert, and others by an extrovert — and had the teams fold as many t-shirts as they could in 10 minutes. They concluded that teams led by the introverts were also up to 28% more productive.
Proactive teams led by introverts are both more productive and more profitable than proactive teams led by extroverts (The Hustle)
“The extroverted leaders appeared threatened by and unreceptive to proactive employees,” concluded the study. “The introverted leaders listened carefully and made employees feel valued, motivating them to work hard.”
As an introvert, it’s easy to feel as if the very foundations of business leadership are engineered against you — especially considering that today’s tech czars are as much celebrities as CEOs.
But introverts have unique personality traits that can empower them to be exceptional leaders if properly leveraged.
We asked successful introvert founders to share some techniques they’ve used to harness the power of their introversion. Here’s a selection of what they said: